Contact
Talk to a person.
Every route below is a real inbox that a person reads. There is no ticket robot, and no form that swallows your message.
One request, whichever inbox you use: never send patient data, identifiable records, or anything you would not put in an ordinary email. Nothing we need in order to help you requires it.
Request access
If signing in did not work and you expected it to, or you would rather ask before you try, email us and we will get you set up.
Worth including, though none of it is required: your name, your institution or lab, the email address you want to use, and roughly what you are analyzing. We reply by email.
Or write to support@celeus.ai yourself.
Help with an account you already have
Signed in, the fastest route is the contact form inside the app - it arrives with your workspace attached, so nobody has to ask you which account you mean. If you cannot get in, use the address below.
Or write to support@celeus.ai yourself.
Enterprise
Organizations past twenty-five seats, or anyone who needs project-level access control, SAML and SCIM, an org-wide audit view, or invoice billing. Tell us the rough seat count and what your security review will ask for, and we will answer that rather than send a deck.
Legal and privacy
Data-protection requests, business associate agreements, and anything a lawyer wrote go tolegal@celeus.ai. It is a separate inbox on purpose, so a privacy request is not queued behind product mail.