Talk to a person.
Pick the address that fits.
One request, whichever inbox you use: never send patient or participant data, identifiable records, or anything you would not put in an ordinary email. Nothing we need in order to help you requires it.
Can't get in
If signing in did not work and you expected it to, email us and we will follow up.
Worth including, though none of it is required: your name, your institution or lab, the email address you tried, and roughly what you are analyzing. We reply by email.
Or write to support@celeus.ai yourself.
Help with an account you already have
Signed in, the fastest route is the contact form inside the app - it arrives with your workspace attached, so nobody has to ask you which account you mean. If you cannot get in, use the address below.
Or write to support@celeus.ai yourself.
Enterprise
Organizations past 25 seats, or anyone who needs custom terms. Tell us the rough seat count and what your security review will ask for.
Legal and privacy
Data-protection requests, contracts, and anything a lawyer wrote go tolegal@celeus.ai.